Why Real-Time Live Chat Works
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Create Quality Customer Relationships |
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Saves Everyone's Time |
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Saves Everyone's Money |
| Click here to try it FREE! |
Component One -
Customers Love Chat
Since we started using SightMax, our customers have given us nothing but rave reviews. This is a great tool for your international customers!...
NITA - Notre Dame Law School -
"This is by far the best value chat package on the market, the setup is easy, technical support is excellent, and our customers love it...
In the online market place there are simply two things that matter to any customer - pricing and quality of service - but without quality customer support, even the lowest prices will not build a loyal customer base.
It's a proven fact that customers are 3 times as likely to make a purchase, and will purchase 35% more if they have chatted with a live sales representative.
SightMax is a live chat and real-time live monitoring software package that allows online businesses to proactively interact with website visitors.
- No monthly recurring fees - You buy it, you own it.
- Hosted locally on your server - No network slow downs.
- Company sensitive chat transcripts are stored locally on your server, not half way around the world (like outsourced hosted solutions).
- Increase Sales Using Live Chat
- Reduce Support Costs Using Live Chat
- Increase Sales and Conversion Rates
- Boost your Marketing and ROI (Return on Investment)
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server-based
solution! |
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traffic tracking! |
| SightMax is a server-based solution for real-time chat & site monitoring | Monitor all activity on your web site LIVE - know WHO'S ON, what they're viewing and more... | |||||
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multi-site use included! |  |
live coaching agents! | |||
| Use SightMax on any number of web sites on your network with no additional fees! | Trainees can be monitored and coached via chats by experienced agents. | |||||
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managed chat queues! |  |
IM's between agents | |||
| Definable chat queues with the ability to assign individual agents to each queue. | Agents can assist each other through company-wide private instant-messaging. | |||||
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fully-customizable! |  |
proactive chat! | |||
| From custom reports to fully-customizable chat windows that reflect company's image with graphics and information. | Be proactive! Personally greet visitors and offer assistance just like an in-store experience. |
